The SKYLYZE solution for the support of an holistic warranty management mainly aims at suppliers in the automotive industry. From the data perspective the warranty period is the most valuable period for the supplier because he is provided with relatively extensive information about complaints, part replacement or fault scenarios by his OEM customer. Furthermore, the OEM complaints are regularly linked to debit notes to the supplier in this period. Therefore, it is essential for the supplier to check the incoming complaints and claims for plausibility, to analyze the fault scenarios from the field and thus draw conclusions and allow predictions on the part behavior along the lifetime or mileage.
SKYLYZE provides an intelligent solution for this which covers the core topics „intelligent and automated claim check“, „ad hoc field data analysis“, „automated field observation“ as well as „predicition of product reliability and warranty cost“ by means of suitable analytics methods and special dashboards.
The core functions of our solution are complemented by functions of process support like for example our scheduler for the automated execution of your individually defined analytics reports, a contract administration for customer specific warranty contracts or a notification engine which visualizes all system and process relevant news like for example information about the latest data processed by Skylyze or the deadline of a warranty contract.
The solution is based on our Skylyze data analytics platform and uses its powerful data integration engine to read in, enrich and process the claim data formats provided by the OEM.
This engine is trained on many formats used by leading automotive manufacturers and is constantly complemented by formats of further OEMs.
Please order your information on detail functionalities of our solution and download our SKYLYZE Automotive Warranty Management Whitepaper.
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