In addition to analyzing and validating the field complaints provided by the OEM, suppliers usually receive failed parts from agreed reference markets for analysis. In the new SKYLYZE Returned Parts Analysis module, this information can be linked to the field complaints. Templates for the respective relevant test report can also be created for the individual … Read more
Automotive suppliers and OEMs are required by law and standards requirements to observe their parts in the field. Moreover, this information can help to improve their own performance/part behavior in the field in the long run. With the new SKYLYZE Product Observation System, SKYLYZE offers you the ability to analyze official data sources as well … Read more
After an extensive evaluation phase, another international automotive supplier chose DSA Skylyze’s Warranty Management software solution. After a successful pilot project phase, the SKYLYZE team now starts the global rollout of the solution together with the supplier’s team. After completion of the project, data from the supplier’s 10 most important OEM customers will initially be … Read more
Another automotive supplier from the Top 60 has chosen the SKYLYZE Warranty Management software solution. After an intensive selection process, SKYLYZE was able to prevail over competing solutions due to its innovative and unique functionalities as well as its modern IT architecture. After a successful proof of concept, the system is now being introduced in … Read more
North American OEMs in particular provide workshop and end customer texts in their field complaints, some of which contain important information on fault patterns, reasons for failure and how to rectify the damage. The new SKYLYZE Text Mining module enables the automatic classification of the text data. For this purpose, all texts are first translated … Read more
Automotive suppliers implement suitable quality processes with a lot of commitment and effort to ensure maximum quality of their products. Nevertheless, it happens in individual cases that the products become the subject of a serial damage or recall. Should such a serial damage occur, it is important to keep the potential resulting commercial impact as … Read more
Another 1st tier automotive supplier group listed among the global top 30 relies on the holistic SKYLYZE Warranty Management Software solution to automate and increase the efficiency of its warranty processes. Initially, the comprehensive functionalities of the SKYLYZE solution in the areas of automation, field monitoring and data analysis will be deployed for one business … Read more
Many automotive suppliers produce and deliver a variety of parts into different vehicle models of well-known OEMs. Detecting trends in this data without having to manually evaluate each individual project is very time-consuming without intelligent algorithms. The new SKYLYZE module enables the supplier to identify exactly those parts and projects that, for example, show a … Read more
In November 2019, DSA SKYLYZE was at Mövenpick Hotel Stuttgart Airport with its Automotive Warranty Management software solution as part of the Roadshow 2019. About 30 interested experts from the automotive supply industry were presented the holistic and innovative Warranty Management Software. Among others, the following questions from the practice of warranty management were discussed … Read more
A medium-sized first-tier supplier has opted for the Warranty Management solution from SKYLYZE. Our modern, web-based solution architecture, the intelligent rule-based verification of incoming recourse data claims as well as the powerful field data analysis features were the deciding factors in the end.
